The service is tracked and normally 3 days for most destinations, after it is picked up by DHL. We despatch most orders the next working day. An email with tracking number will be sent. Shipping costs: Costs are calculated on a weight basis and start at $12 The charges are capped so we pay most of the shipping on large orders.
Documentation: To keep your shipping costs as low as possible we generally do not send paper documentation. All information is available online.
TAX: EU rules require VAT (tax) to be added to orders from all EU countries. There is no tax added for countries outside the EU.